NWGHA

Northwest Georgia Housing Authority

AU
5. EXECUTIVE REPORTING

Executive Reports

Quarterly Resident Experience Report

Q2 2026 (Apr – Jun 2026)

Overall Satisfaction

91%

↑ 6%

Response Rate

67%

↑ 7%

Open Concerns

18

↓ 4

Avg. Resolution Time

4.2 Days

↓ 0.8 Days

Report Sections

  • Executive Summary
  • Satisfaction Overview
  • Property Performance
  • Resident Concerns
  • Trend Analysis
  • Recommendations

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