NWGHA

Northwest Georgia Housing Authority

AU

Action Plans

Track how resident feedback becomes organizational action.

Open Action Items

3

Completed This Quarter

1

High Priority Items

2

Average Days Open

18

FindingRecommended ActionOwnerPriorityDue DateStatus
Maintenance delaysImprove communication after work order submissionMaintenance DirectorHighJul 15, 2026In Progress
Street lighting concernsReview lighting around Rome Family HousingOperationsHighJul 30, 2026Open
Parking availabilityConduct parking utilization reviewProperty ManagerMediumAug 10, 2026Open
Digital access concernsAdd staff-assisted survey stationResident ServicesMediumJun 30, 2026Completed